Cisco offers an industry-leading portfolio of technology innovations. Blaze new paths to tomorrow. To speak directly with Cisco to renew or add services, call 1-866-425-5351 (US/CAN 5am - 5pm Pacific). Jeder berechtigte Benutzer kann die RMA selbst übernehmen und die erforderlichen Angaben machen. (Example shared) • A physical copy should be included with the packed part during the return of faultyIf to purchaser is using their own appointed forwarder to ship the RMA items back to Cisco, the customer should first send a pre-alert (Proforma invoice copy) and desired documents as written includes the return instructions (link below) to who appropriate email address and needs wait for approval before sending the returns to of authorized. Step 3 Perform one of the following actions: . Remove the SD card from the faulty device, and unrack the device. Cisco Corporate Social Responsibility (CSR) Cisco has a purpose to power an inclusive future for all, including helping ensure a sustainable and regenerative future for our planet. Table 1 describes the end-of-life. The GLC-2BX-D or GLC-2BX-D-I is always connected to two 1000BASE-BX10-U interfaces over two single strands of. The dashboard helps you: View all your expiring, expired, and active contracts and subscriptions, grouped by partner. Business HoursCisco partners have you covered. 1 or higher of the Cisco Catalyst SD-WAN. Explore Cisco. subsidiary selling the Product ("Cisco") warrants that commencing from the date of shipment to Customer (and in case of resale by a Cisco reseller, commencing not more than ninety (90) days after original shipment by Cisco), and continuing for a period. Select Generate Replacement Licenses for RMA devices (below the drop-down list on the Generate Licenses tab). c. The dashboard API is a modern, RESTful API using HTTPS requests to a URL and JSON as. Pluggable optics enable high data-rate transmission between servers, switches, and routers. We’re making it easier to troubleshoot common licensing issues on your own. Navigate to Admin > Faults, Events & Audit Log > TechSupport Files. Can I view my RMA invoice online including the details of the RMA? A. Phone: 001 888 443 2447. These companies are permitted to resell Excess Refurbished Products within the secondary market and are not traditional Cisco Authorized Partners. Toll Free +1 (800) 572-2011 Phone +1 (763) 971-4428 Email support@vaddio. This results in unified visibility, automation, and stronger defenses. Compare Models In This Family. With networking, security, collaboration, cloud management, and more, we help to securely connect industries and communities. Activate peak performance and productivity and exceptional customer experiences with our services. Configuration wizards simplify the most common configuration tasks and provide the ultimate tool for anyone to set up and manage the network. The Cisco Refresh (Certified Remanufactured) program supports our purpose and helps you do the same. Any materials returned to Cisco without an authorized RMA will be returned to customer or destroyed at Cisco’s option. com. Comprehensibly manage your firewalls using our on-premises hardware, or from any virtual environment of your choice. RMA品返却 パートナー様ご手配便でRMA返却をいただく際は下記情報を事前にご連絡を頂きますようにご協力をお願いします。 1. 203 Posts Cisco Modeling Labs. You can begin the RMA process from the Cisco Returns Portal. Customers with active service contracts will continue to receive support from the. subsidiary selling the Product ("Cisco") warrants that commencing from the date of shipment to Customer (and in case of resale by a Cisco reseller, commencing not more than ninety (90) days after original shipment by Cisco), and continuing for a period. For UCSM Managed Server. | Learn more about Vince. We're ready to support you via email and phone. Enterprise & Service Provider. In order to download tech support: For Chassis Tech Support (includes B-Series Server): Under Options, select Chassis. docx. France: 0805620032. How to physically install a server in a rack or tower mode is explained in this article. Peel the adhesive strip off the bottom, and attach the template. Install the system into the rack. Use the email address associated with your Cisco profile and password to log in. The system is able to proactively raise faults related to SSD (F3073 or F3074 based on the SSD lifespan usage) on later code releases (covered in later section) 3. Open a Case or Check Case Status. For more MX device installation guides, refer to the MX installation guides section on our documentation website. 2 or later. Products are fully remanufactured and certified. Replacement hardware may be new or equivalent to new. Select your product series from the list. Critical upgrades are completed and all equipment is under standard warranty. It can be done by pressing the power button or by using the iDRAC. com account. The 48 downlink ports on the 93180YC-FX3 are capable of supporting 1-, 10-, or 25-Gbps Ethernet, offering deployment flexibility and investment protection. Based on Cisco UADP 2. In the Choose Files to Upload dialog box, drag the files that you want to upload or click inside to browse your local machine for files to upload. For most products, Cisco warranties are limited in duration compared to Smart Net Total Care. Update your RMA – Options and Walkthrough. We know our products best, allowing our team of. サポート リンク. 1. Take advantage of integrations with Cisco partners and other tools. Source. 24-Hour award-winning technical services for Cisco products and technologies. Az ókori Róma művészete Összeállította: Faragóné Horváth Katalin A képek és a szövegrészek forrása:Cisco defines a security vulnerability as a weakness in the computational logic (e. Drag and drop the symbols onto the diagram canvas. Connect the power and turn on the system. Bug Applicability Checks. Cisco Product Online Web Returns (POWR) Tool. To access your RMAA The Smart Net Total Care Service provides more robust levels of support than are available under a Cisco warranty. To return a Cisco product, use the return materials authorization (RMA) shipment process. Cisco Systems, Inc. Critical upgrades are completed and all equipment is under standard warranty. Non-Entitlement to Cisco Warranty and Service Support of Non-Genuine Cisco Products. Are Cisco products listed as “advanced technologies” under Council Regulation no. Worldwide Phone Numbers. Click the device name, and then click Tools. Cisco Meraki offers three different models for their licensing platform to give you the option to manage your licenses in a way that fits your business needs. Slides: 19; Download presentation. Log in Service and Support Descriptions rma - Cisco. North America: 877-687-7795 or +1 604-829-3721. PoE+ * for powering connected phones and access point from the router. Approximately 85% of the queries logged via e. support will open RMA request on behalf of the user. 99% SLA and the Cisco Meraki Infrastructure team manages it 24×7×365 to ensure high availability. c/o Schenker-Seino Co, Ltd. Choose one of the following options to submit your device serial number or numbers: To check up to 20 Cisco devices, enter a comma-delimited or space-delimited list of. • Software Download (including Data Collection Tools and Smart Applications where available). com account or RMA # & Email address. g. Place the card in the carton as shown in the photos. This could be someone from your organization, or a partner can onboard someone from one of their end customers to self-administer user access for their end customer contract (s). Don't proceed further if not required. The Cisco Support Assistant (formerly TAC Connect Bot) provides a self-service experience for common case inquiries and basic transactions without waiting in a queue. For customers. Return Material Authorization (RMA) requests are supported through a global logistics supply chain. Cisco’s POWR tool should be used to initiate pickup requests for the return of defective parts. The Cisco Support Assistant (formerly TAC Connect Bot) provides a self-service experience for common case inquiries and basic transactions without waiting in a queue. Self Cisco Tech Self Cisco Tech Self Cisco Tech Self Cisco Tech Self Cisco Tech Self . Use the search filters to locate the impacted Cisco CSR1000v SD-WAN device. Contact Us for Support. Thanks, cloud. The Limited Lifetime Warranty remains in effect until the end of support life for the DS -6610B-L - switch. Step 2. This is an optional add-on hardware replacement service for existing Cisco Meraki Customers with. Request access to Cisco tools and applications; Manage your profile, contacts, roles, company details (including location management), access requests, and more; View and download reports of assigned contacts and their access to specific applications; Ensure that you are properly set-up to conduct business with CiscoService Order（RMA）申請. Protecting your business and networks from counterfeit and unauthorized Cisco products. Please select a scenario from our returns portal to acquire an RMA and begin the returns process. com account or RMA # & Email address. If you deploy both IOS XE and vEdge routers in the overlay network, the vEdge routers are running Release 17. Click Next. Sign in with your Cisco SSO or create a free account to start training. See the new Cisco IoT portfolio additions connecting industrial and operational assets and environments at scale. Cisco Nexus 7000 M1-Series 48-Port Fiber GE Module with XL. Find software and support documentation to design, install and upgrade, configure, and troubleshoot Cisco Catalyst 2960 Series. For orders to APAC: Any entitled user can take ownership of the RMA and fill out the required details. 10. Cisco eventually made it free to the world, but with a twist: you join the Cisco Networking Academy (also free), which lets you download Packet Tracer (again, free. You should get the following message if the claim was successful (with a list of all the devices that have been assigned to your organization's inventory) Click Next. user level) using a variety of input parameters. Transform the way you collaborate. 2 26-Sep-2023Software Subscriptions & Services. The Simple Network Management Protocol includes an agent program that reports back to a controller on demand. Call Tac and open the ticket for RMA. Simplify the task of configuring, deploying, and administering Cisco Smart Business Communications System. Cisco 350 Series Managed Switches EOL Details. Email. com, which provides You with helpful technical and general information on Cisco Products as well as access to Cisco's on-line Software Central library. com. set of Cisco technical tools and product information that you can use to increase self-sufficiency and build. Our Chat Assistant is ready to answer questions and offer help. We would like to show you a description here but the site won’t allow us. RMA tool and/or alternatively by email communication when necessary. Use the Cisco Software Checker to search for Cisco Security Advisories that apply to specific software releases of the following products: Cisco ASA, FMC, FTD, FXOS, IOS, IOS XE, NX-OS and NX-OS in ACI Mode. Chapter Title. The Cisco CBS Series Switches combine powerful network performance and reliability with a complete suite of network features that you need for a solid business network. Cisco Adaptive Security Appliance Software and Firepower Threat Defense Software Remote Access SSL VPN Multiple Certificate Authentication Bypass Vulnerability 01-Nov-2023. Login. Bug Applicability Checks. As the foundation for intent-based networking, these enterprise LAN access and core switches are built to transform. 0 Helpful. Put Cisco expertise in the hands of your staff through online interactive tools and resources, direct access to Cisco hardware and software TAC engineers, software and content updates, onsite engineering support, and premium. We would like to show you a description here but the site won’t allow us. 5154 Posts Online Tools and Resources. Table 5. Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. Book Title. Click the Generate button. Smart capabilities Manage your Cisco inventory, product lifecycle and contract status—plus, view alerts and reports relevant to your. After entering valid serial numbers, the coverage status of each item is checked. e. Software downloads can be accessed through the Technical Support Downloads Portal below. 27-Mar-2018. Step 2. To that end, the best practice is to focus on the function that has the issue. Go to product selector. Search RMAs Search by product name, serial number, and more. Beginning February 2023, Cisco Support Assistant is the new name for Cisco TAC Bots including TAC Connect Bot. End-of-life policy . 31 Jan 2028. Check the current status of services and components for Cisco's cloud-based Webex, Security and IoT offerings. Fixed Wing. In the event of discontinuance of product manufacture, Cisco warranty support is limited to five (5) years from the announcement of discontinuance. The Cisco CLI Analyzer (formerly ASA CLI Analyzer) is a smart SSH client with internal TAC tools and knowledge integrated. The controller devices— Cisco SD-WAN Validator s, Cisco SD-WAN Manager instances, and Cisco SD-WAN Controller s —are running Cisco Catalyst SD-WAN Software Release 18. See Labeling the Shipment . When attempting to download software, if you get the software download error, check the Service , Start Date and End Date columns of the Serial Number Entitlement Tool. Cisco Support Category page for All Products - My Devices, Support Documentation, Downloads, and End-of-Life Notifications. If you currently have Partner-supplied service, please contact their representative for adding or renewing coverage. <strong>We're sorry but hello-world doesn't work properly without JavaScript enabled. Some general warranty term lengths can be found below: Product/Category. View courses. AppSec, Kenna. Learn how. Welcome to the Hewlett Packard Enterprise Support Services Central site (formerly Care Pack Central) which allows you to quickly identify Packaged Support Services. Cisco Refresh is a price-competitive and trusted alternative when buying new equipment is not an option. The Cisco Business 350 Series Managed Switches are reliable building blocks for the small business network. Partners go through extensive training to get certified by Cisco to sell authentic Cisco products. Flexibly deploy the same manager on your public cloud infrastructure, or boost productivity one step further with our cloud-delivered solution. further details are below:-. · Asset Recovery use the Direct Web Access feature in many of the automated email reminders sent to customers. Cisco Learning Locator. The Cisco Catalyst 3850 Series Switches support dual redundant power supplies. Hall of Fame. Cisco Support Assistant is a personal assistant that provides customers and partners with a self-service experience in several knowledge domains such as: Cases, Bugs and RMA Management. pless help. From our point of view, the product complements existing OT security solutions. This document is Cisco Public. Hardware products generally come with a 1-3 year warranty or lifetime warranty, as specified on the relevant Cisco Meraki data sheet. Italy: 9am – 7pm CET. Check Your Cisco Software. View and manage Power and Storage software and hardware on Entitled Systems Support. Primis, Liberty, and Enterphone Support. Document - Cisco MerakiCapgemini Engineering (April 2022 - Present)<br><br>Network Operations Center Engineer:<br><br>• Timely updates in Service Now Ticketing tool and timely updates to the customer as per the severity of the SR and as per customer's requirements. The above products will no longer be supported by Cisco upon reaching the end-of-support. The Cisco Nexus 93180YC-FX3 Switch (Figure 1) is a 1RU switch that supports 3. The NinjaOne Platform. Managing Switch Stacks. “Armis has a strong focus on healthcare, manufacturing, and the public sector. Explore our technology. Close. Revolutionize the way you observe, secure, and optimize applications. If you are registered at the. Get information on which browsers work best with Cisco. To use the tool, select a product, platform (as required) and one or more releases, enter the output of the. Figure 2. kapitol knihy Skutkov apoštolov . The Cisco ® Catalyst ® 4500 Series Switches enable Borderless Networks, providing high performance, mobile, and secure user experiences through Layer 2-4 switching investments. Following service request creation, customers will receive an e-mail similar to the example below: If you are registered at the Customer or Partner level, complete these steps to check the contract status of your device or devices: Accessing the Device Coverage Checker Tool. Pavlova cesta do Rma Skutky apotolov 27 kap. Security Advisory: Cisco Common Services Platform Collector Command Injection. Integrated switch. We would like to show you a description here but the site won’t allow us. Field Notice: FN - 63971 - UCSB-PSU-2500ACDV & UCSB-PSU-2500HVDC Power Supply Units Indicate False Issue - Software Upgrade Recommended. Tools designed to help partners be agile, relevant, and profitable; including CCW, Partner Self Service, Sales Contacts, PMA, and PPE. Web Returns (POWR) tool located at Title: Cisco RMA Only ServiceGo to >>> Tools & Resources - Cisco >>> Device Coverage Checker >>> enter serial number >>>check. Access to Cisco. Webex Status. com サポートツールのリスト。これには、シスコのネットワーキングソフトウェア、シスコの音声およびコラボレーションツール、計算ツール、仮想アシスタント、トラブルシューティングツール、および個別ツールが含まれます。Suite of tools to assist you in the day to day operations of your Collaboration infrastructure. Release Notes for Cisco Catalyst IE3x00 Rugged, IE3400 Heavy Duty, and ESS3300 Series Switches, Cisco IOS XE Gibraltar 16. Cisco's POWR tool should be used to initiate pickup requests for the return of defective parts. Products are fully remanufactured and certified. Don't have an account? Create one now. Cisco U. Check the warranty end date of your product. Quick and versatile, it is the best way to create customised tokens for your game. Sharing, shaping, and strict-priority configurations determine the scheduling of egress traffic. N-able N-sight Start 30-day FREE Trial. Cisco ONE for Data Center Compute and Cloud. Overview. Cisco Adaptive Security Appliance Software and. Register your product to activate the complementary 1-year warranty. Training resources. If you are experiencing hardware issues, please contact Cisco Meraki Support by signing in to the Cisco Meraki dashboard (Help > Cases) or by calling us. High network availability is a mission-critical requirement within large enterprise and service provider networks. Back. By default, Cisco 3850 series is cover under Enhanced Limited Lifetime Warranty; 2. - - - - - - - - - - - - - - - - - - - - - Responded by Ahmed Hamadeh on May 13, 2013. Cisco Refresh is a cost-effective, sustainable way to leverage Cisco products. 0sec ASIC, with 100G hardware-based IPsec. The serial number will be in the format: ‘LLLYYWWSSSS’; where ‘YY’ is the year of manufacture and ‘WW’ is the week of manufacture. Tools; Find a Cisco Partner; Meet our Partners; Become a Cisco Partner; How to Buy. com user ID) USA: 9am – 7pm EST Monday-Friday. 2-Channel 1000BASE-BX10-D for single-fiber bidirectional applications. Non-Entitlement to Cisco Warranty and Service Support of Unauthorized Products and Illegally Imported Products. With monumental savings on maintenance contracts and a commitment to. Advanced Web Tools. Our support engineers average 10 years’ experience, and carry multiple industry certifications in virtualization (AHV, ESXi and Hyper V), networking, Unix administration and various enterprise applications (SQL, Exchange, VDI, backup) to help resolve issues all the way through your application stack. For more information. Unpack the system. 2. We continue to focus on the customer experience as we evolve the. Training Services. Step 4. Store Credit, Refund, Exchange; the customer can request one of these types when they request an RMA from the Account Dashboard (within the completed order) Which tool is used for Cisco RMA? POWR tool Cisco’s POWR tool should be used to initiate pickup requests for the return of defective parts. Cisco warranty support is limited to five (5) years from the announcement. IBM Power & Storage. We would like to show you a description here but the site won’t allow us. FAQ | En français. Press 5 from 1 st menu, 2 from 2 nd menu, 3 from 3 rd menu and 3 again from 4 th menu. Fixed Wing. The invoice includes the RMA number, serial numbers and product details. 31 Oct 2027. Step 1. 必要なアクセス レベル：パートナー. Downloads, drivers, documentation, and support for Identiv, Hirsch, 3VR, Thursby, and Freedom, Enterphone, and Liberty products. 833/2014 concerning restrictive measures in view of Russia's actions in Ukraine? Access relevant parts restriction information, including the Export Control Classification Number (ECCN) and Commodity Classification Automated Tracking (CCAT) number. 2. Learn more about the Cisco Service Access Management Tool. All rights reserved. Any entitled user can take ownership of the RMA and fill out the required details. The Cisco Meraki MR33 is a dual-band enterprise class 802. In unable to access either, please Contact Asset Recovery for assistance. Advance replacement orders will ship within 1 business day. Network managers face increasing challenges to providing higher availability, including unscheduled down time, lack of expertise, insufficient tools, complex technologies, business consolidation, and competing markets. Step 3. W laser at 6 m is 10 times more dangerous than the Sun ! This danger is described in • Belgian Army. 5. Five (5) years of replacement parts for hardware from the EOS date, in accordance with Cisco’s Return Materials Authorization (RMA) process. com 2. We would like to show you a description here but the site won’t allow us. Start exploring. 03-Nov-2021. Štyri body z kázne brata Janka 1. US/CAN I 5am-5pm Pacific. Browser and font help. Software warranty duration: 1 year. The gateway to your intent-based WAN network is here. Cisco Systems, Inc. g. Warranty. Cisco Refresh is a cost-effective, sustainable way to leverage Cisco products. Support Case Manager (SCM) Online Support (sign in with your Cisco. Configure SNMP Groups on a Cisco Business Switch. Enable highly secure, reliable remote collaboration. Cisco Confidential PRR Part Information Screen 1 Users will start the RMA creation processUsers of Cisco's PRR (Product Returns and Replacement) tool will have a new capability following the March 8th, 2020 release. MR36 Installation Guide. Neexistuje taká hlbina, kde by nemohol byť. Country. Home Consumer Linksys contacts. CISCO PUBLIC INFORMATION, meraki-rma-only-service. Transform your network with Cisco Optics. EXPLORE THE PLATFORM. (RMA) from Cisco. Support documentation, instructional videos, tools and resources for Cisco's Smart Net Total Care (SNTC) Portal, which provides current information about your installed base, contracts, and alert status to enhance the efficiency of your support. Get server-tracking, ‘power off’ and Webex tool insights. Download fixes and updates for your software, hardware and operating system. Cisco 90-Day Limited Hardware Warranty Terms. Find all your Cisco training tools, courses, and certifications in one place. Discussions, knowledge articles and more. Damaged or Defective Hardware Returns – In the unfortunate event that you received a damaged unit, please contact our Technical Team to open a service request ticket via User Center and not through the standard cancellation procedure. 1. Armis Centrix™ for Vulnerability Prioritization and Remediation. Cisco Firepower Threat Defense Software SMB Protocol Snort 3 Detection Engine Bypass and Denial of Service Vulnerability 01-Nov-2023. Topics 1. See, consolidate, prioritize, and remediate all vulnerabilities. Cisco announces the end-of-sale and end-of-life dates for the Cisco ASR1001-X, ASR1002-X, ASR1000-6TGE, ASR1000-2T+20X1GE and associated miscellaneous ASR1000 SKUs. Registro Federal de Contribuyentes (RFC) Requirements in Mexico In accordance with Mexico’s Federal Tax Code Article 27, Cisco is required by Mexican regulations (the “Regulation”) to gather the Recipient of Goods’ Registro Federal de Contribuyentes (“RFC”) certificate information in order to deliver Service Hardware Replacement (RMA) Parts, and the return of replaced parts, that. When you need technical assistance, you can resolve issues quickly using the resources and tools. JAPAN: Cisco Product RMA Returns Center Cisco Systems G. The Cisco Catalyst 9000 family of switches, including the new Catalyst 9000X models, offer versatile design for more flexible operations, assure a more secure experience, and bring exceptional speed and scale to the table. TAC users will only have the ability to create RMA in PRR starting with (1) the SN or (2) Non-Contract options, in combination with a valid SR. Push exactly same interface and routing configuration to this FTD and wait proceed with cutover. This support is available for a period of ninety (90) calendar days from the date of purchase of the Cisco. Each group will be filtered based on the criteria you have selected from the other group (s). Help with logging in and creating/accessing your Cisco. The objective of Global Order Management is to ensure every RMA (Returned Material Authorization) is delivered to our customers within agreed commitment. Cisco CLI Analyzer. 1. Free health check of Cisco products by submitting serial numbers for authentication to confirm if products are genuine, authorized, unauthorized, or suspect of being counterfeit. If you are planning to install the RTMT tool on a computer that is running the Microsoft Windows operating system, click Download for the Cisco Unified Presence Real-Time Monitoring. The return label must be underneath the shipping label. Effective March 8th, 2020, TAC Engineers who initiate RMAs in PRR will be required to enter a valid SR number or the user will not be allowed to proceed with RMA creation. Cisco Support Assistant. RMA (including parts and onsite options where available). Hardware. The access point also includes a third radio dedicated to optimizing the RF environment and securing the. Step 1 Select Application > Plugins in Cisco Unified Presence Administration. Cisco Meraki’s cloud infrastructure is covered under a 99. 31 May 2024. Bug Applicability Checks. Cisco’s. Visit Shopz to order Z Systems software, manage licenses and view your inventory. The Cisco Secure portfolio contains a broad set of technologies that work as a team, providing seamless interoperability with your security infrastructure--including third-party technologies. This guide provides instruction on how to install and configure your MX95/105 series device. Skúšky nemusia vždy byť problémom, ale môžu sa stať príležitosťou. Beginning February 2023, Cisco Support Assistant is the new name for Cisco TAC Bots including TAC Connect Bot. Phone. The corresponding service descriptions are posted in the tabs referenced below. com The Service Order Return (RMA) API service provides access to Return Material Authorization (RMA) information. Cisco SMARTnet Service provides troubleshooting support, advanced hardware replacement options, and extensive selfhelp and knowledge transfer to em power your network operations and support staff. Retours et remplacements de produits (RMA) Nos numéros de RMA changeront de 8 numéros (8XXXXXXX) à 9 numéros (8XXXXXXXX) en mars 2019. ご利用ガイド. 0(2)EX. Warranty Finder (This tool in English only) Cisco RMA Policy for Warranty and Hardware Support Contract Returns | En français. 7 days a week 24 hours per day Business Days . Follow the link and type in your Cisco Product ID (PID). . To secure Catalyst 3560 8- or 12-port switch on top of or under a desk or a shelf, or on a wall, use the mounting template and three mounting screws: 1. A földrajzi jellemzők • tenger határolja, de partvidéke kevésbé tagolt kedvező fekvés fő kereskedelmi és közlekedési utak metszéspontjában • mediterrán klíma (~ Hellasz) • Az Appenninek hegyvonulata szeli. 総箱数(配送伝票毎) 4. Support Phone Numbers. Cisco ® Catalyst ® 9800 Series Wireless Controllers are the next generation of wireless controllers built from the ground-up for intent-based networking. You must also grant us. user level) using a variety of input parameters. com; Latin America: Phone: 001 888 443 2447. FAA AD Jul 2017. Customers may: Add a new support contract to hardware (including OS software) and application software for up to one (1) year from the EOS date, provided the contract end date does not exceed LDOS.